Top 5 Questions To Ask Prospective Carpet Cleaners

An experienced and reputable carpet cleaning company has the capacity to work magic on soiled carpets. These carpet cleaners are equipped to get rid of long-lasting stains that you might have been struggling with for a long time. This will leave your home with carpets that feel great under your feet, look clean, and smell fresh.

At a glance, some carpet cleaners may seem to have great deals, professional-looking technicians, and reasonable prices. However, carpet cleaners operate a business and making a profit is their primary goal. Too-low prices for the services offered could very well deliver poor results. In addition, technicians who seem professional could be clueless and have no idea what they are actually doing.

Additionally, there are carpet cleaners who make use of powerful chemicals to get rid of stains. Others opt for cleaning products that are kinder to the environment or heavily dependent on steam (which uses a lot of water). You should go for a company that provides a treatment technique that is ideal for your family and your home. My local Chem-Dry here in Santa Cruz, for example, cleans using hot carbonation rather than a lot of water or sticky soaps.

As it relates to selecting a carpet cleaning company, getting recommendations from family members, friends, co-workers and other acquaintances is the best way to go.  However, if this method is not available to you, the following 5 questions for prospective carpet cleaners will help you make the final decision:

Is your company fully insured and licensed?

Hiring a company that makes workers’ compensation benefits available to their employees is absolutely significant.   Nearly all states require companies that employ more than two workers to provide this benefit.   However, there are a number of unscrupulous companies that try to keep costs low by not paying for the benefit.  This has the potential to leave you open to a lawsuit if a worker gets injured while working on your property.  Hiring a company that is fully licensed and insured, including workers’ compensation, will rid you of being liable should a work-related injury come about.

Is a guarantee offered on your services?

Reputable and professional carpet cleaners will always guarantee their work; however, this varies from one company to the next. Guarantees could include a provision for the company coming back to rectify a spot if the spot comes back after cleaning. You ultimately want to be totally satisfied with the completed work. Ensure your carpet cleaner accommodates this.

Is a quote provided?

Requesting a quote significantly lowers the risk of getting unpleasant surprises after the job is done. Ask for a written quote before the work starts. This should include the scope of work, the cost, reference to appropriate insurances and a work guarantee.

Are environmentally friend products used?

Find out if the company cleans responsibly. The chosen company should use cleaning agents that are not dangerous to people, the environment and pets. Additionally, it is essential to know how waste material is disposed.

Which cleaning method will you use on my floors?

There is no single way to clean hardwood and carpets. Instead, the cleaning technique should be unique to the material being cleaned. Consult a certified company to prevent damage by determining the best cleaning method.

Adjustments to the cleaning technique should tackle:

  • The degree of soiling
  • Your demands
  • Composition of material being cleaned

Follow these tips, and you’ll greatly increase your chances of a successful carpet cleaning. Here’s to hoping that you soon have the clean, bright carpet that you deserve.